Quick question.
Faulty hot water system (gas) located on common property. Appears to be a fault with the system itself and not the meter. Tenant claims it uses far too much gas (and tbh it really does look like it does from what I've seen).
Energy company has investigated and there doesn't appear to be a fault with the meter. They have agreed that the usage is far too high. It's around 5500MJ for 2 people for a quarter for hot water alone.
Looks like the HWS has been dodgy. Only about 8 years old as well. It's located on common property but each unit has it's own separate meter system.
Can the tenant claim the additional costs? If so can it be claimed on insurance? Strate issue?
Friend of mine has this issue and it is not really covered under the legislation or even the fact sheets from the tenants union. She doesn't want to be out of pocket (only young and is her only IP), her tenant doesn't want to be out of pocket, nobody wants to be out of pocket. Just want some unbiased opinion basically.
Faulty hot water system (gas) located on common property. Appears to be a fault with the system itself and not the meter. Tenant claims it uses far too much gas (and tbh it really does look like it does from what I've seen).
Energy company has investigated and there doesn't appear to be a fault with the meter. They have agreed that the usage is far too high. It's around 5500MJ for 2 people for a quarter for hot water alone.
Looks like the HWS has been dodgy. Only about 8 years old as well. It's located on common property but each unit has it's own separate meter system.
Can the tenant claim the additional costs? If so can it be claimed on insurance? Strate issue?
Friend of mine has this issue and it is not really covered under the legislation or even the fact sheets from the tenants union. She doesn't want to be out of pocket (only young and is her only IP), her tenant doesn't want to be out of pocket, nobody wants to be out of pocket. Just want some unbiased opinion basically.