They must have a new principal or lifted their game in recent years....
I had a shocking experience with Redcliffe Professionals 6 yrs ago.... they got a new PM, who then tenanted our IP under another name, at the time we thought the tenant was behind payments because the PM was talking about themselves in the 3rd person (we didn't know she was the tenant at this stage), so we eventually said we would not renew the lease to current tenant (which we later found out was the PM!.... conflict of interest, non-disclosure etc...), she and her teenagers trashed the place, skipped out of town, no bond and then the Principal tried to hold me to a Letting Contract! As I reached for my phone saying "One moment whilst I call my Lawyer" he confessed the sham was up, pleaded that he was also a victim as he didn't know what was going on and he now had no PM..... While I had thousands of $ damage, no bond, no tenant and had to fly interstate to resolve the issue...
If it is owned/operated by the same man/family today, I would rather pay the used car salesman down the road... at least I expect him to hose me.
Sorry, but this was a horrendous professional breach, was deceitful and poorly resolved by the Principal. I had far better experience with Ray White Margate. Fantastic actually. Good luck!