As a buyer looking in western Sydney close to half the agents are a joke. (Majority of my recent interest in the short time I have been into property investment have been Parramatta - Liverpool area
Look at it drom another perspective if you're buying ..
Personally I love bad agents .
If they're bad for me , they're bad for others and I'm probably more persistent than most .
Eg our new PPOR . Bought mid last year . Had been on the market with wildly incorrect pricing . Had just changed to a new selling agent when we started looking . We tried for a week to talk to the agent , but couldn't get through , didn't return phone calls and the receptions was a rude , abrupt brick ...
They decided to have an open house which we went to and at the end of the open house we made our offer .
I know the agent didn't bother ringing up the other people who were there .
When we were looking at open house a few months , we mentioned which house we had bought to the agent ( who we knew ) and it seemed they'd gone though the house expressed interest , but never heard back .
As an extreme example we bought a house in rocky years ago which the agent hadn't shown to anyone for the several months he'd had it as he was depressed , liked the tenant and didn't want to inconvenience her ...
Cliff