Thank you for your email.
I visited the property today, and I would like to bring to your attention a number of issues which include but are not limited to the following, before I can process the payment for the services provided.
The painting job done by your painter Alki and his staff appears to have the following issues:
1. The preparation appears non-existent throughout the place;
2. Additionally, the agreed cornices have not been installed. In accordance with your quotation of 16 May 2012, the agreement was to “Patch existing and add new cornice where needed”;
3. The ceilings appear to only have one coat of paint, with multiple shades of paint;
4. I have attached a picture of one of the lounge walls, which is dirty. Additionally attached is a picture of a unprepared wall from the kitchen;
5. Fingerprints on door frames and skirtings (picture attached);
6. In accordance with the quotation you are required to remove fixtures and fittings. However this has not been done in the lounge, as well as the laundry (pictures attached) – the brackets are still stuck on the walls. Additionally, in the wardrobes, the hooks have not been removed;
7. Walls next to the tiles appear white (picture attached), and should be the wall paint colour;
8. There are cracks around the place, which should have been filled (one of the pictures attached);
9. Main bedroom has a patching on the ceiling, and it has not been painted;
10. Staircase – no filling at the bottom of the staircase near the entrance, which you would prepare before painting;
11. Kitchen security door - Your painter Alki had advised that he is unable to paint this door, given it was broken and had sticky tape stuck on it. When my carpenter came in on Saturday, the door was already painted, even though it was not in a condition of being painted. He went against his own professional advice. Also, you being the “project manager” should have listened to your painter’s professional advice. As the job was incomplete, he could have finished other jobs around the house prior to painting something he claimed was not in a condition to be painted;
12. Cutting between cornices and the walls is not done well – with the wall paint on the cornices, and vice versa;
13. Garage ceiling, which is part of the property has not been painted;
14. Garage internal sliding door has not been installed;
15. Laundry door from outside has not been painted, and it is part of the house;
16. No sign of basic preparation and patching of walls and doors throughout the property;
17. One of the brand new doors is damaged (as attached).
Your painter, Alki, has not attended the premises over the last one week to supervise his workers.
You have sent the invoice to me with the payment due date of 9 June 2012, without visiting the property, and confirming the work has been completed to satisfaction by your workers.
Given the quality of the work and the project management provided, please provide me with your builder/contractor license number. In accordance with the NSW Fair Trading website, one is not eligible to provide such services and present themselves as a builder, where.
“You must have a contractor license to contract, subcontract or advertise to do:
residential building work where the total cost of labour and materials is more than $1,000;
By law, your license number must be shown on all advertising, stationery and signage.”
However none of the quotations, invoices and your website list the required license number.
Section three of the Home Building Act 1989 No 147 notes the following definition of “residential building work”:
"residential building work means any work involved in, or involved in co-ordinating or supervising any work involved in:
(a) the construction of a dwelling, or
(b) the making of alterations or additions to a dwelling, or
(c) the repairing, renovation, decoration or protective treatment of a
dwelling."
As your work included “repairing, renovation, decoration” you have performed the works without the required licensing.
I would like to know what course of action you are going to take in relation to resolving the above listed issues, and the above list is not exhaustive.
As you had agreed to finish the job in two weeks, I advise that the two weeks are now up, and I made you aware before the job started that I have to move. I would like you to return me the house keys by close of business Tuesday.
Accordingly please let me know what action you will take to resolve the issues by midday Tuesday.
No agreement was updated, while the works done to date are not in compliance with the original quoted agreement.
Please refer to the zipped attachments in this and subsequent emails.
