Hi Beachy,
To be honest, if my PM said something like that to me I would leave, that is so unprofessional !
She will have that attitude in mind when she talks to tenants and tradies
"Oh, you need a week to pay your rent, that is OK, ( the owner is rich)"
"The handyman says $200 for an hours work, she says OK, (the owner is rich)"
No way would I stay with her as PM
spot on! I had an PM (with a very shady reputation I found out after) who said "oh come on, you got the property for $X and your not willing to spend on YYYY"
so the agents performance is going to differ based on how much you paid for it, or how rich you are!
quite disgusting to be honest