Service levels are smooth and fast in my experience.
They do have different veiws on allowances for negative gearing. Servicing calculator at the higher end (better) of the list.
Rates aren't the best but they certainly have their place in the market.
The basic product is reasonable competitive taking into account there are no ongoing fees and it comes with an offset account
I actually work for AMP Capital Investors (as opposed to AMP Financial Services) and get an employee discount....I hadn't heard much about their product or service but if they're good on service and I can get a staff discount then I guess I'll be calling them first.