Just wanted to get people's thoughts on whether this is an unfair expectation on a PM.
A house I had with a certain PM in brisbane required some restumping last year. As we were out of town we relied on the PM's recommendation of the tradie to use and on them to engage the service. We found out this year that there were issues with the work and the tradie is refusing to take responsibility for it. It also turns out that a formal contract was entered into by the PM with the tradie (as required by law for work of this value) and through our own searches we also found out that the tradie did not take out the required insurance for the work (this wasn't checked by the PM).
We had asked the PM to submit a complaint about the tradie and the work through the Queensland Building and Construction Commission and after a couple of months of putting it off with excuses about waiting to take more photos etc, they have just come back to us and said that this is not the PM's responsibility.
Am I unfair to think that this is really poor and shoddy service? Especially as it was also their incompetence with led to these issues. A bit disappointing in any case for a PM who has put themselves out there on this forum as going beyond what is required, apparantly just not when things get difficult.
A house I had with a certain PM in brisbane required some restumping last year. As we were out of town we relied on the PM's recommendation of the tradie to use and on them to engage the service. We found out this year that there were issues with the work and the tradie is refusing to take responsibility for it. It also turns out that a formal contract was entered into by the PM with the tradie (as required by law for work of this value) and through our own searches we also found out that the tradie did not take out the required insurance for the work (this wasn't checked by the PM).
We had asked the PM to submit a complaint about the tradie and the work through the Queensland Building and Construction Commission and after a couple of months of putting it off with excuses about waiting to take more photos etc, they have just come back to us and said that this is not the PM's responsibility.
Am I unfair to think that this is really poor and shoddy service? Especially as it was also their incompetence with led to these issues. A bit disappointing in any case for a PM who has put themselves out there on this forum as going beyond what is required, apparantly just not when things get difficult.