Hi all,
I hope this is in the right place, as I don't get to post very often, I mainly read.
My tenant in Victoria has advised me of some issues with both the ensuite and bathroom in my investment property that was built 3 years ago. They've reported an issue where there is a water leak somewhere and it's leaking onto the carpet in the bedrooms hallway, along with the carpet in the main bedroom.
I got the property manager to send a Plumber out as we thought it might be the pipes causing it. When he checked it, he checked the water pressure and the pipes in the wall behind the showers. After assessment, he deemed that the leak was coming from the shower recess itself and has recommended that we do a complete shower recess refit - tiles, screen, plaster and waterproofing!
I've had someone out to do a quote for each bathroom but my question is, should this be covered under warranty?
I spoke to the builder as it's only 3 years old but unfortunately, a week after my house was built, the building company closed. It got merged into another building company, then they split again, and they're no longer open, but are still operating... If that makes sense? After contacting the builder and getting a response from his lawyers office, he gave me the waterproofer and drainage contractors details for THEIR warranty. I contacted the Waterproofer and he said he didn't think it was a waterproofing issue but would investigate and since then, he has not responded to a single email I've sent. It's been over one and a half months now, and I have emailed him 3 times since the last response.
If you've read this far, thanks Does ANYONE have any tips or suggestions as this is affecting my tenants and my property?
I hope this is in the right place, as I don't get to post very often, I mainly read.
My tenant in Victoria has advised me of some issues with both the ensuite and bathroom in my investment property that was built 3 years ago. They've reported an issue where there is a water leak somewhere and it's leaking onto the carpet in the bedrooms hallway, along with the carpet in the main bedroom.
I got the property manager to send a Plumber out as we thought it might be the pipes causing it. When he checked it, he checked the water pressure and the pipes in the wall behind the showers. After assessment, he deemed that the leak was coming from the shower recess itself and has recommended that we do a complete shower recess refit - tiles, screen, plaster and waterproofing!
I've had someone out to do a quote for each bathroom but my question is, should this be covered under warranty?
I spoke to the builder as it's only 3 years old but unfortunately, a week after my house was built, the building company closed. It got merged into another building company, then they split again, and they're no longer open, but are still operating... If that makes sense? After contacting the builder and getting a response from his lawyers office, he gave me the waterproofer and drainage contractors details for THEIR warranty. I contacted the Waterproofer and he said he didn't think it was a waterproofing issue but would investigate and since then, he has not responded to a single email I've sent. It's been over one and a half months now, and I have emailed him 3 times since the last response.
If you've read this far, thanks Does ANYONE have any tips or suggestions as this is affecting my tenants and my property?