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kitdoctor was talking about issuing an invoice from his company, in which case - as pinkboy stated - the relevant reference point would be what a company charges a customer. In any case, it would be fraud, and I think there's a clear consensus that kitdoctor should just treat it as a learning...

Agreed, 15 is nowhere near normal for a cleaning company. In Brissie they charge $28-45 per hour for weekdays. Having said that, I think kitdoctor would be insane trying to pull this off. If the tenant resists and it goes to Tribunal, and the Tribunal member figures out what you're...

No, and irrelevant. You'll never get paid for your own labour; you need an invoice from an independent cleaning company. What does the lease say? It's usually standard to have the carpets professionally cleaned and provide a receipt. If your lease agreement says that, does the PM have the receipt?