Yes Perth is a rip off.
I have had managers in Perth charge very similar fees for very bad levels of service. It seems they charge for everything, including a monthly sundry fee for telephone and letters! Wtf?
This is in contrast to Melbourne where I pay a flat fee of 5% and that's it...
Bad experience
Maybe too late but I can't recommend this company.
Their fees are quite high for their disastrous level of service. My experiences with them include a high level of staff turnover which is frustrating dealing with 6 different people within a year. They never return telephone...